About Us

MatWorks Pilates is an open, light, beautiful Pilates Studio based within the Remuera Racquets building.

We offer all forms of Pilates from Mat and Stretch classes to Reformer classes! MatWorks also run a small amount of community based classes, from 3 different Community Centres around Auckland!

MatWorks Pilates try our best to stay true to Pilates as you know it, with small class numbers, heaps of personalised attention and expert instructors with loads of experience.

Phoebe Heyhoe

Phoebe Heyhoe
Director

alicia mitchell
Administration

Ruchi Ahuja Pilates

Ruchi Ahuja
Instructor

Asho Gevorgyan

asho gevorgyan
Instructor

Julie van Renen

JULIE VAN RENEN
Instructor

Motto

To make Pilates classes accessible and affordable for everyone.

mission

To help people feel comfortable inside their body through Pilates in a down to earth community atmosphere.

Core Values

We genuinely care.

We do what we say we’ll do.

We continually develop.

We practice what we preach.

We always exceed expectations

We believe in people and their goals.

what is pilates?

Pilates is a form of low impact exercise that not only strengthens and tones your body, but teaches you how to use your body better in your everyday life. It can be done just on a mat, or using equipment to increase resistance.

Pilates has evolved from the principles of Joseph Pilates and can dramatically transform the way your body looks, feels and performs . The technique focuses on the core postural muscles that help keep the body balanced and the spine in good alignment. Using the following 8 principles the philosophy teaches the fusion of mind and body.

Want to learn more about Pilates and its benefits? Check out our blog here!

what is pilates?

policies

Cancellation Policies

late cancellation period:

24 hours notice is required on all classes and privates. If you cancel within 24 hours of your booking you will be charged as if you attended. Unfortunately this inconveniences the company and restricts other clients from taking your space. We appreciate your understanding on this.

minimum numbers:

Minimum 2 people for every class otherwise it will be cancelled. Classes which commence at 6am 7am or 8am will be cancelled the night before at 8pm. All other classes will be cancelled 2 hours prior to class starting. If you’ve signed up and class is cancelled, you will be given the option of taking a private session.

instructors:

Instructors are subject to change.  Any instructor changes will be noted on our group class schedule page as soon as the change is known. In case of last-minute instructor illness or emergency, we will make every attempt to find a replacement instructor or notify you of class cancellation. If any class is cancelled at the last minute, clients will not be charged for that class.

Purchase Policies

purchase policies:

Advanced payment is required to sign up for all classes and private appointments.

expirations:

All of our services have expiration time periods. When you purchase you will be automatically emailed a receipt which will state the expiration date of your service. Please bare this in mind, exceptions to this will only be made in extremis circumstances.

payment methods:

We accept cash, check, Eftpos, Visa and MasterCard.

refunds/exchanges:

No refunds will be given. Under special circumstances refunds may be considered and approved by management. You may exchange a service you purchased for another service, or gift it to a friend but this is not applicable to any equipment or clothing.

Studio Policies

class times:

All Mobile classes are 45minutes long. 

All Premium Classes are 50 minutes and Private Sessions are 55minutes.

booking period:

You can book up until 2 hours prior to the commencement of the class.

If booking Private Lessons you can book up until 12 hours prior to commencement.

bookings:

Bookings are absolutely essential and must be made directly through the website online or in person at the studio. If you call or email and do not get a response then you will risk turning up to a class which is full and being denied.

socks:

Socks must be warn at all times, on all apparatus including Mat.

before your class/session:

If you arrive early, feel free to roll out, stretch or massage your feet. Be sure to give priority to the teachers and clients in session.

injuries:

If you have undiagnosed chronic pain or injury and have not seen a medical professional, we request you do so before your Pilates session.

clean up:

We ask that you wipe down your equipment at the end of your session.

cell phones:

We kindly ask that you turn off your cell phone when you enter the studio.  Please store your personal belongings & shoes (we are a shoes off studio) in the provided cubbies.

privates:

There may only be two private sessions happening at the same time in our Privates space.

faq's

We’d love to help answer your questions, to save time try finding the answer in the categories below, or type your question into the search box! 

If you are a member, please see below for special information relating to memberships.

membership support

Thank you for being a member! We love having you join us for Pilates so frequently and know that your body will love you back for all the extra attention you give to it!

We’d love to help answer your questions, to save time try finding the answer in the categories below, or type your question into the search box!